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Privacy Policy

General

In this case, the association herznetz.ch is responsible for data processing under data protection law, unless otherwise communicated.

Herznetz.ch complies with the legal provisions on data protection. All personal data protected by the Swiss Data Protection Act (hereinafter "DSG") or the European General Data Protection Regulation (hereinafter "EU GDPR") is processed for the purpose of communicating with you, for training purposes, for quality assurance, for the administration and processing of contractual relationships, for marketing purposes, for market research, to improve our services and our operations, for product development, for security purposes, for risk management and for other purposes such as within the framework of internal processes and administration or for training and quality assurance purposes. With your express consent to further use or due to applicable law, personal data can be processed for other purposes. Our employees are obliged to treat personal data confidentially.

Which Personal Data is Processed

We process different categories of data according to the following category:

  • Technical data: When you use our website or other electronic services (e.g. free WiFi), we collect the IP address of your device and other technical data to ensure the functionality and security of these services. This data also includes logs that record the use of our systems.

  • Registration data: Registration data may be required for access controls to certain facilities; depending on the control system, biometric data may also be required.

  • Communication data: If you contact us via the contact form, by email, telephone or chat, by letter or by other means of communication, we record the data exchanged between you and us, including your contact details and the peripheral data of the communication.

  • Master data: We refer to master data as the basic data that we require in addition to the contract data (see below) for the processing of our contractual and other business relationships or for marketing and advertising purposes, such as name, contact details and information e.g. about your role and function, your bank details, your date of birth, customer history, powers of attorney, signature authorizations and declarations of consent.

  • Contract data: This is data that arises in connection with the conclusion or execution of a contract.

  • Behavioral and preference data: We collect and use data about your behavior and preferences.

Cookies and Pixel Tags

We use cookies and pixel tags on our website.
Cookies are data packets that are sent from our website's web server to your browser, stored on your computer, and can be retrieved by the web server on a subsequent visit. Cookies store information about your online preferences and enable us to improve your surfing experience. A distinction is made between session cookies and permanent cookies.
Session cookies are used to clearly assign information stored on the server to you or your Internet browser during a specific visit to our website (e.g. in the online shop) each time you visit (e.g. so that the contents of your shopping cart are not lost). Session cookies are deleted after you close your Internet browser.
Permanent cookies are used to save your preferences (e.g. the language of the website) across multiple visits to our website, ie even after closing your Internet browser, or to enable automatic login. Permanent cookies are only deleted after the settings of your Internet browser have been set (e.g. one month after the last visit). By using our website, you consent to the use of permanent cookies.
You can delete existing session or permanent cookies in your Internet browser at any time and deactivate the setting of further cookies in your browser settings. However, deactivation may impair the functions of our website.
We may use Google Analytics. Google Ireland (based in Ireland) is the provider of the "Google Analytics" service and acts as our processor. Google Ireland relies on Google LLC (based in the USA) as its processor (both "Google"). Google uses performance cookies to track the behavior of visitors to our website and uses this information to compile reports on website usage for us.

Retention Period

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require it or storage is technically necessary.
If you have set up an account with us, we will retain the master data you provide indefinitely. However, you can request that the account be deleted at any time.

Processing by Third Parties and Abroad

Personal data may also be processed by third parties and disclosed to them for the purposes mentioned.
These companies are marketing and market research companies, companies that carry out the technical operation of our information technology for us (outsourcing partners), logistics partners, operators of analysis services, survey services, financial service providers, debt collection companies or lawyers and authorities. If we commission group companies or third parties to process personal data, the third party is carefully selected and must take appropriate security measures to guarantee the confidentiality and security of your personal data.
The processing by us or the third parties mentioned may also take place in European or non-European countries.

We have commissioned the following third parties to process personal data:

  • Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA

  • YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA

We use third-party services to analyze surfing behavior. We also sometimes integrate content from other websites.
In the case of analysis services, the personal data collected in this way may be transmitted anonymously to servers of commissioned third parties abroad, including to the USA.

Data Protection

We take appropriate security measures to preserve the confidentiality, integrity and availability of your personal data, to protect it against unauthorized or unlawful processing and to counteract the risks of loss, accidental alteration, unwanted disclosure or unauthorized access.

Legal Basis for Processing

If we ask for your consent for certain processing, this consent forms the legal basis. You can revoke your consent at any time by sending us a written notice or email with effect for the future. If you have a user account, you can revoke your consent or contact us via the relevant website or other service. As soon as we have received notification of the revocation of your consent, we will no longer process your data for the purposes to which you originally consented, unless we have another legal basis for doing so. The revocation of your consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation.
If we do not ask for your consent to process your data, we will base the processing of your personal data on the fact that the processing is necessary for the initiation or execution of a contract with you or that we or third parties have a legitimate interest in doing so. Our legitimate interests also include compliance with legal regulations, unless this is already recognized as a legal basis by the applicable data protection law. This also includes the marketing of our products and services, the interest in better understanding our markets and managing and developing our company, including operations, safely and efficiently.

Your Rights

Your rights are derived from the Swiss Data Protection Act (hereinafter “DPA”) and the European General Data Protection Regulation (hereinafter “EU GDPR”). These include, for example:

  • The right to request information on whether and which data we process about you;

  • The right to request correction of data if it is incorrect;

  • The right to request deletion of data;

  • The right to request the release of certain personal data in a standard electronic format or transfer it to another controller;

  • The right to revoke consent if processing is based on your consent;

  • The right to request further information necessary to exercise these rights;

  • The right to present your viewpoint in the case of automated individual decisions and to request review by a natural person.

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Please contact us in writing or by email to exercise your rights. To prevent misuse, we may need to identify you (e.g., with a copy of your ID if necessary). If you are dissatisfied with our response, you may file a complaint with a supervisory authority, such as in your country of residence or our place of business.

Severability Clause and Amendments

Should individual provisions of this privacy policy be invalid, incomplete or unenforceable, the remaining provisions of this privacy policy shall remain unaffected.
Due to the further development of our website and offers or due to changes in legal or official requirements, it may become necessary to change this data protection declaration. You will be informed of any changes.

Applicable Law and Jurisdiction

This privacy policy is subject to Swiss law, unless the law of another state is mandatory. The place of jurisdiction is our registered office, unless another place of jurisdiction is mandatory.

Disclaimer

Terms of Use

​By accessing this website and its content, you agree to the following legal information and terms of use.

No Offer

The website offers the viewer general information about the company, its skills and services. This information is purely informative and serves to convey information. It does not constitute an offer in the legal sense. For detailed and binding information, please contact herznetz.ch personally.

Copyright

​All elements contained on the website belong to herznetz.ch and are made available for viewing purposes. Downloads offered must be left in their original state. They may not be changed in any way.

No Warranty

Although the website is created and operated with the utmost care, no responsibility can be accepted for the accuracy and completeness of the data published. herznetz.ch gives no guarantee that functions and content are error-free and correspond to reality.

Changes

herznetz.ch reserves the right to change the website at any time.

Links

​herznetz.ch assumes no liability for information from and links to third parties. Nor do we automatically agree to this content.

No Virus Guarantee

herznetz.ch cannot guarantee that the website is free of viruses or harmful components.

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